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From ‘calling to action’ to getting ‘the action’ – automate as much as you can and reduce attrition


I see some facebook Ads (I won’t be surprised if the same happens across channels open to these ‘culprits’), asking users to make a phone call and listing a name and a telephone number to call. That is so paper age – remember the days we are handed fliers in …

On Agile: SCRUM


This piece is yet another installment in my series on Agile methods and mindsets. Each article in the series progressively elaborates on …

Time for a wearable for the masses? (I)*


Apple has announced its retinue of smart watches. The Curpertino, California based company, which currently has the most cash in its bank …

One long telephone call overseas – a short story, not 100% fiction


I stared briefly at the call duration, 59:28. Reached for my ear instinctively. Slowly massaging it. Dissipating the heat from having held …

Going lean


Saw a video by Eric Ries in which he explains the ideas he had shared in his phenomenal 2011 book the Lean …

IT, a business partner and nothing else


If your aim for the C-Suite is mainly to prove that geeks can become executives too, then you may be in for …

CIO Files


Having spent the better part of the last few months (mentally) as a CIO – not quite officially designated, but have been so indeed, thought …

The One Laptop Per Child (OLPC)’s new tablet dream and the question of relevance today


The OLPC initiative a valid proposition: provide ultra low-cost (and low maintenance) laptops for children (in impoverished countries). At a time, when …

Happy birthday Madiba!


  Image courtesy of: sutramagazine.net

They are here! Wearable computers [updated]


Ok, so I missed the grand entry of wearable computers*. The entourage possibly slipped by whilst I caught a quick shuteye. But they …