My dad and his grand children (humour)

My dad was the definition of discipline. Sometimes all you need to be set straight is one firm look from him. Yes, he was. Yes, he is alive. ‘Was’, because when he became a grandfather, something changed. Something akin to a factory reset. My pops went from being the lion, whose footsteps (let alone his […]

eMail etiquette: Yes, there are some basic expectations

I write a lot of emails and I get a lot emails too. Indeed, in the fast paced, information driven world we live in today, email as well as other electronic communication methods and channels have become default. However, unlike face to face communication, the reader of an email usually have to depend on the written […]

Yes, we do magic…

But not (a lot of) mind reading. First we need to understand the requirements. Yes, you need to tell us what is on your mind. Then we need to verify the underlying business case. Not always our business, but (a) it is a value added service to make all our lives easier, yours mostly and […]