Do you care eough?

Caring about customers is not something we say. It is something we do. Keeping the customer on long waits at the help desk. Sending out customer facing emails from noreply email address. Not honouring the customers; do not contact mandate. Not resolving the customers problem on he first or second visit. Being dishonest with the […]

Projects and Project Management

For many years, I have had to repeatedly answer questions on what projects are and what the disciplined practice of project management is and I thought to write a quick and short primer here. This is no way exhaustive, but aimed at answering some of the questions many have about the discipline and possible help […]

Ilé tí a bá fi ito mo

Originally posted to OrderPaper.NG, the premier digital publication connection citizens of Nigeria with their representatives in parliament. However, reproduced below with slight modifications based on a discussion between some respectable users of the Yoruba language here on my facebook timeline. Growing up, my father taught me to read and write the Yoruba language, in as […]

Of forged certificates, criminal political class and docile citizenry

First appeared in the OrderPaper.Ng The Nigeria political space is a theatre of absurdities. Absurdities at a level that will be unbelievable, albeit unconceivable to those from climes dubbed developed democracies. What with a President who seem to have been asleep for the better part of the three years he has been in office for; and […]

The long road from idea to revenue

(Warning: May not make a lot of sense, also, don’t take personal) First things first: idea is nothing! it is simply that thing we all have in our heads, sometimes even have on paper and that we hope it/they will somehow turn us into multi-millionaires and build us an empire. If ideas were really a thing, you’d […]

On Agile: SCRUM

This piece is yet another installment in my series on Agile methods and mindsets. Each article in the series progressively elaborates on the subject and shouldn’t be consumed on their own, but along with the other entries. The form in which the articles are split isn’t along any lines except for those of my convenience. At […]

Traffic

Thus far, I have spent approximately 90 minutes in traffic every day of the last three days – don’t blame me for whining, I am used to driving against the general flow of traffic until this past Monday. As there are approximately 240 work days in a year, my projection for the next 12 months, […]