BA Summit 2021

The largest gathering of business analysts and business analysis in the Southern hemisphere is around the corner! This year, like

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Plussing!

Popularized by the wiz, Walt Disney. Plussing is a concept applied by product managers to make a good product great.

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Anecdotes

Short, self contained stories or reports of true events or people. Useful as a way to remember key points. Useless

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How big is it?

Is it even real? The problem you are seeking to solve. Does it exist outside of your imagination. And that

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MoSCoW

One of my favorite prioritisation tools. Short for: MUST haves. High priority items that the product/opportunity or challenge being addressed

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Research

There are three groups of people who do research: 1. Those who research on social media (they run with the

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Meet my YouTube Channel

I started posting content to my YouTube channel early this year. It started with me posting recordings from previous speaking

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Breaking point

Elasticity is the characteristic of materials, allowing them return to form after a measure of stress. Think of elastic bands

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Do you care eough?

Caring about customers is not something we say. It is something we do. Keeping the customer on long waits at

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Most Popular Stories

Making tariffs great again

Yesterday, I told the barista politely that I am going to do something about our trade deficit. The back story: I buy coffee from her,

Reflections on work and being busy?

Do we do work for the sake of it and its direct benefits (ability to buy things and by a stretch the ability to create wealth) or as a means to live a fulfilled life (where each is free to define fulfilment)? A position I might have maintained given “my confusion” is to maintain a hybrid view of work. I seize or attempt to seize every opportunity to create something that brings me fulfilment (I have been known to go as far as crossing boundaries of organisational hierarchy to get stuff done and apologise afterwards rather than wait endlessly for permission) and sometimes, too, I simply toe the line – in the hope that something great emerges – especially one that does emerge despite our efforts to the contrary.